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Location
Gounari Dimitriou Str 22, Postal Code: 54621, Thessaloniki – Center
9:00-14:00

Terms Of Use

Terms Of Use

 

The use of the web pages and services provided to the visitor / user, by the website Ladida.gr owned by “Alkistis Varlami” (Tax Identification Number: 129929909) hereinafter “the company”, reserves the right to freely modify or revise the terms and conditions of Use and transactions by the e-shop, at any time it deems necessary, and undertakes to inform consumers of any change, through the pages of this e-shop. Contracts through the online store are compiled in Greek.

 

Information & products provided

The company is committed to the accuracy, truth and completeness of the information listed in the online store, regarding the identity of the company as well as the transactions provided through the online store. The company, in the context of good faith, is not responsible and is not bound by electronic data entries made by Error/error in common experience and is entitled to correct them whenever it becomes aware of their existence.

 

Limitation of liability

The company in the context of its transactions from the online store is not responsible and is not liable for compensation for any damage or damage resulting from the cancellation of orders, from the non-execution or from the delay of their execution, for any reason. It does not guarantee the availability of the products exhibited in the online store but informs on the basis of The kept data about the availability or non-availability of the customer concerned and undertakes in case of change of these data, to inform customers in a timely manner about the non-availability so in this case it is not under any further responsibility.

The online store provides the content (e.g. information, names, photos, illustrations), products and services available through the website “as they are”.

In no case is the company liable civilly or criminally for any damage (positive, special or consequential, which indicatively and not restrictively, divisively and/or cumulatively consists of loss of profits, data, lost profits, pecuniary satisfaction, etc.) who may suffer a visitor of the online store or a third party from a cause related to the operation or not and/or the use of the website and / or failure to provide services and / or products and / or information available by him and / or any unauthorized third party interventions in products and/or services and / or information available through it.

 

Intellectual property rights

All content of the online store, including distinctive titles, marks, images, graphics, photos, drawings, texts, etc. they are the intellectual property of the company and are protected under the relevant provisions of Greek law, European law and international conventions or intellectual property of third parties for which the company is licensed for its own exclusive needs and for the operation of the online store.

Any copying, transfer or creation of derivative work based on this content or misleading the public about the real provider of the online store is prohibited. Reproduction, reissue, upload, announcement, dissemination or transmission or any other use of the content in any way or means for commercial or other purposes is permitted only with prior written consent of the company or any other copyright holder.

The names, images, logos and distinctive features listed and describe the online store with the brand name Ladida.gr or the products or services of the company or third parties, are assets of the company or third parties respectively, protected by the relevant trademark laws. Their use in the online store does not in any way give permission or right to use them by third parties.

 

User Responsibility

The user / customer agrees and undertakes to use the services, information and data of the online store as the law provides and based on the rules of good faith and transactional ethics. Is obliged not to use the online store under the brand name Ladida.gr for:

1. sending, publishing, sending by e-mail or otherwise transmitting any content that is illegal for any reason, causing unlawful insult and harm to the company or to any third party or offending the confidentiality or privacy of any person’s information

2. send, publish, send by e-mail or transmit in other ways any content that causes insult to users morals, social values, minors, etc..

3. sending, publishing, sending by e-mail or otherwise transmitting any content for which users are not entitled to transmit in accordance with the law or applicable contracts (such as internal information, proprietary and confidential information obtained or disclosed as part of Labor Relations or covered in confidentiality agreements),

4. sending, publishing, sending by e-mail or otherwise transmitting any content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of third parties of any kind,

5. sending, publishing, sending by e-mail or otherwise transmitting any material containing software viruses or any other codes, files or programs designed to interrupt, damage, destroy or equip the operation of any computer software or hardware,

6. intentional or unintentional violation of applicable law or provisions,

7. harassment of third parties in any way,

8. collection or storage of personal data about other users.

 

Restricted license

Ladida.gr, subject to the terms and conditions set forth herein and all applicable laws and regulations, grants you a non-exclusive, non-transferable, personal, limited right to access, use and present this website and its contents. This license does not constitute a transfer of title to the website and its details and is subject to the following restrictions:

(1) you must retain on all copies of the website and its details, all copyright annotations and other proprietary rights and

(2) you may not modify the website and its information in any way or reproduce or publicly present, distribute or otherwise use the website and its information for any public or commercial purpose, unless otherwise permitted herein.

 

Links to the website Ladida.gr

The links included in the online store, lead to pages of the store or in some cases lead the user to go from it (online store) to websites of third-party benefits, businesses, etc.p.

These associated websites are not under the control of the company and the company bears no responsibility for the contents of any such website or any link included in an Associated website, or any changes or updates to such websites.

The company is not responsible for internet broadcasts or for any form of transmission received from any linked website. The company provides these links to its online store, only to facilitate the use of the online store, their use is not mandatory for the visitor/customer and the fact that they are included in the online store does not indicate that the Company approves or accepts their content.

 

Correction, modification or deletion of information

In Ladida.gr it allows its users to correct, change, supplement or delete data and information provided to Ladida.gr. if you choose to delete an information, the Ladida.gr he will act so that this information is deleted from his files directly.

For the protection and safety of the user the Ladida.gr it will try to make sure that the person making the changes is indeed the same person as the user. To access, change or delete your personal data, to report problems related to the operation of the website or to make any query contact the Ladida.gr through www.ladida.gr or by phone (0030) 231 022 0158 or by e-mail to the e-mail address info@Ladida.gr.

The change or correction of your personal data can also be done through the registration page of Ladida.gr. Please note that we will do everything possible to protect your personal data, but your password protection on our website is also up to you.

 

Transaction security

In Ladida.gr it is committed to ensuring the security and integrity of the data it collects about the users of its website. In Ladida.gr it has adopted procedures that protect the personal data that users provide on its website or provide it by any other means (eg. by telephone).

These procedures protect user data from any unauthorized access or disclosure, loss or misuse, and change or destruction. They also help to certify that these data are accurate and used correctly.

Your connection to it is secure because it uses SSL (Secure Sockets Layer). SSL technology relies on a code key to encrypt the data before it is sent over the (SSL ) connection.

The security check between the data and the Server is based on the unique key code ensuring the communication in full. Browsers Netscape Navigator, Internet Explorer, Mozilla Firefox, Opera, Safari support the TLS protocol and it is recommended to use them to connect to the website Ladida.gr.

 

Periodic Changes

Constantly the Ladida.gr it expands, updates and improves its website, and its related products and services, will also renew this policy. We recommend that you read this process at regular intervals in order to be informed of any changes to the content of this Privacy Policy. This policy will be amended from time to time without prior notice to users.

 

Acceptance of the privacy protection procedures implemented by the Ladida.gr

If you use this website you accept and consent to this Privacy Statement as well as to the terms and Conditions of use of the website that have been announced through it.

 

Return Policy

The company supports e-commerce enables you, through the completeness of the descriptions of which it posts on its pages, to enjoy the privilege of direct contact with the products it has from your computer screen quickly and easily.

Wanting to highlight the benefits of using the internet in our daily purchases below we list the terms and conditions for the return of defective or non-defective products.

 

Product returns due to delivery error

In all cases where other than those sold are delivered, by type or quantity or missing property which has been previously agreed in writing with the company, the customer returns the products for inspection and detection of the error.

In this case the costs of returning the products to the company as well as the costs of refoulement to the customer are borne by the company as long as the proposed method of Return is observed by the company.

 

Returns of defective products

If it is found that the item has a manufacturing defect, if this is confirmed by the authorized repairman who provides the guarantee of good operation or if the company itself directly provides the guarantee of good operation, the following applies:

  • The warranty is provided for a limited period indicated in the analytical characteristics of the product. After the end of this period, the replacement of products is possible for an additional fee following a new agreement with the customer.
  • The return of the product to be replaced should be made together with all the documents that accompanied the product (P.Allah. Dat, AP. Retail etc.K) and complete its packaging. If it is a defect found later than delivery and the packaging does not exist or also if the packaging of the product was received by distributors at the time of delivery of the item the packaging of the product is not required.
  • The return of the products will be carried out either by personnel and means of transport of the company or by courier, or in one of the stores that the company cooperates with. In cases of return by courier, the customer is charged with the shipping costs to the company and the company is charged with the shipping costs of the replaced product.
  • After the return of the products, the defect reported by the customer is checked and then contacted for information on the results of the inspection.
  • If the defect is found, replacement of the product is carried out, otherwise cancellation of the transaction in case it is not possible to repair the product in a reasonable time and no other product of corresponding or better characteristics or corresponding value can be found by the company for the replacement. In case of cancellation of the transaction, the return of the money of the initial purchase is made in the same way as the initial payment of the customer to the company was made.
  • In particular, in the case of a credit card charge, the company will be obliged to inform the Issuing Bank of the cancellation of the transaction and the bank will then proceed to any operation provided for under the contract drawn up with the customer without any relevant liability of the company anymore. The company, following this information, is not responsible for the time and manner of execution of the counterclaim, regulated by the previously announced contract. In the case of cash payment, if the Customer had chosen the option “pick-up from the store”, it will be made by returning his money to him from any branch of the company’s network. In case of payment by bank transfer, a reverse bank transfer will be made from the company’s accounts to the customer.
  • In the event that the products are returned damaged or incomplete, the online store has the right to demand compensation from the customer, the amount of which will be determined by the condition of the products and to unilaterally and without further ado make a total or partial offset of this claim against the customer.

 

Returns of products considered defective on delivery (DOA)

The return of products, which are considered defective on delivery (DOA) will be accepted within seven (7) calendar days after delivery to the customer. At the same time, the product should not be damaged and have all the original documents that accompanied the product and complete its packaging. In these cases, the following applies:

  • The product is received and checked to determine the defect reported by the customer.
  • Provided that they have been previously received and checked by the company, the item will be replaced with a similar new one, or in case of unavailability with another new product of corresponding quality and price, otherwise in case the customer does not want a replacement, a refund of the original purchase will be made to the customer .The refund is made in the same way in which the initial payment of the customer to the company was made.
  • In particular, in the case of a credit card charge, the company will be obliged to inform the Issuing Bank of the cancellation of the transaction and the bank will then proceed to any operation provided for under the contract drawn up with the customer without any relevant liability of the company anymore. The company, following this information, is not responsible for the time and manner of execution of the counterclaim, regulated by the previously announced contract. In the case of cash payment, if the Customer had chosen the option “pick-up from the store”, it will be made by returning his money to him from any branch of the company’s network. In case of payment by bank transfer, a reverse bank transfer will be made from the company’s accounts to the customer.
  • The shipping costs for both the return of the products to the company and the return to the customer of the replaced product are borne by the company.
  • In the event that the products are returned damaged or incomplete, the online store has the right to demand compensation from the customer, the amount of which will be determined by the condition of the products and to unilaterally and without further ado make a total or partial offset of this claim against the customer.

Return of non-defective products – Right of withdrawal without justification by the customer

The Customer has the right to withdraw from the purchase contract within a period of 14 calendar days from the delivery of the product and even when there are many products in the same order from the delivery and the last while when there is an obligation to deliver products at regular intervals from delivery of the first. The withdrawal is made under the following conditions:

  • This withdrawal is unjustified and without any charge and if the item has already been delivered the Customer must return the product exactly in the condition in which it was received, with all its parts, the accompanying forms and its packaging in excellent condition. The return of the item is accepted, only if the buyer has first paid any amount charged by the company for the shipment of the item to him and the shipping costs for the return of the item.
  • The declaration of withdrawal is exercised in writing or electronically and the Company is obliged to send a confirmation of receipt of the declaration of withdrawal as soon as it reaches it.
  • Following the declaration of withdrawal, the Company is obliged to return the price received within a maximum of 14 days from the receipt of the products.
  • Shipping costs are non-refundable if the Customer had chosen a delivery method other than the cheapest standard delivery method offered by the Company.
  • The refund to the Customer will be made by the same means by which the initial collection was made. Specifically in the case of debit by credit card as follows: in case the price has been paid to the Company by the Bank until the withdrawal and return of the item, the Company will be obliged to inform the Bank about the cancellation of the transaction and the bank will proceed with each transaction provided on the basis of the contract it has drawn up with the Customer. The Company after this information does not bear any responsibility for the time and manner of execution of the rebuttal, which is regulated by the aforementioned contract. The rebuttal process (total or partial) to credit card charges is done exactly as the card has been charged. If the charge has been made in a lump sum, the return will be made in a lump sum, while if the charge has been made in installments then the return will be made in installments. In the case of payment in cash, if the Customer had chosen the option “collection from the store”, it will be refunded to him from the store where he received the product. In case of payment by bank transfer the return will also be made by bank transfer to the same account of the Customer.
  • The Customer is liable to indemnify the Company if he made use other than that which is necessary for the determination of the nature, characteristics and operation of the goods in the period until the declaration of withdrawal. The determination of the nature, characteristics and function of the goods should be made on the basis of the information provided on the outer packaging of each product, as well as the additional information provided by the Company and in any case without opening the packaging of the products and using the good. The Company is willing to inform the Customer of any questions regarding the nature and operation of the products by providing additional information material electronically or otherwise. In case of opening the package or use, their value is automatically reduced as the product is classified as used and the customer must compensate the company for reducing the value of the product. The reduction of the value from the opening of the package and consequently from the characterization of the product as used is examined on a case by case basis and is determined by the Company. The Company is entitled to agree with the customer its compensation even with mutual set-off.
  • In case the withdrawal concerns the provision of services, the Customer must pay an amount commensurate with the one provided until the declaration of withdrawal.
  • In case the products are returned damaged or incomplete, the Company has the right to request compensation from the Customer, the amount of which will be determined by the condition of the products and to proceed unilaterally and without any other in total or partial offset of its claim. against the Customer.

 

Exceptions to withdrawal

There is no withdrawal in:

  • Service contracts after the service has been fully rendered, if performance has begun with the prior express consent of the customer and with the customer’s acknowledgment that they will lose their right of withdrawal once the contract has been fully performed by the supplier
  • Products which are not suitable for return, for health protection or hygiene reasons, and which have been unsealed after delivery
  • Contracts in which the customer has specifically requested a visit from the supplier in order to carry out urgent repairs or to carry out maintenance work. If, in the case of such a visit, the supplier provides services in addition to those specifically requested by the consumer or goods beyond the spare parts that were mandatorily used during the performance of maintenance work or during repairs, the right of withdrawal applies to said additional services or goods.
  • Product/s for which there has been a personalized order, otherwise a special order such as indicative and not limiting: wedding rings, or item conversions, or contact lenses, or contact lenses which have been placed according to the consumer’s order in the frame he chooses .
  • Product/s for which, when they are depicted in our online store, there is the indication “by special order”.
  • Supply of goods manufactured to the consumer’s specifications or clearly personalized

 

Safe products – Warranty terms

The products made available by the COMPANY are durable products that carry all the necessary certification of safe operation. The products are accompanied by written instructions for use (except for easy-to-use products) and a written guarantee of good operation of a reasonable duration, in the Greek language.

  • The warranty form always includes the name and address of the guarantor, the product to which the warranty refers, its exact content, its duration, the local extent of its validity, as well as the rights provided by the applicable law. The warranty of the device has a duration according to the manufacturer from the date of its purchase and allows the repair of the problem free of charge, as long as the following conditions are met:
    • Have the warranty of the agency and proof of purchase of the device.
    • The fixed data of the device must not have been altered (Serial number -SerialNo.)
    • Do not exclude damage based on the manufacturer’s warranty form.

 

For more information please contact us on phone (0030) 2310 474 172 or by e-mail to the e-mail address info@Ladida.gr.

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